Effective Date: June 27, 2025
Applies to: Monu, Monu Waiter (the “Apps”)
This Privacy Policy explains how Monu (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our mobile applications, websites, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Account credentials
- Profile photo (optional)
b. Usage Data
- App activity (clicks, screens visited, orders placed)
- Device type, operating system, app version
- IP address, location (if permission granted)
c. For Staff Users (Monu Waiter)
- Assigned orders
- Login and activity timestamps
- Restaurant/company affiliation
2. How We Use Your Information
We use the collected information to:
- Provide and manage app features
- Personalize your experience
- Improve performance and reliability
- Facilitate order and staff management
- Communicate updates, changes, or support issues
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Authorized restaurant/company admins (for staff users)
- Third-party service providers (e.g., analytics, cloud storage)
- Law enforcement if required by law
4. Data Security
We use industry-standard methods to secure your data, including:
- Encrypted data transfer (HTTPS)
- Secure storage of passwords
- Role-based access control
5. Your Choices
You can:
- Update your profile information
- Request data deletion by contacting us at [your email]
- Opt-out of non-essential notifications
6. Children’s Privacy
The Monu apps are not intended for users under 13 years old. We do not knowingly collect data from children.
7. Changes to This Policy
We may update this policy from time to time. When we do, we’ll notify you in-app or via email.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@monu.club
Website: https://monu.club